When we're not out riding, we’re hard at work in Madison, WI.
We’d love to hear from you.
Our incredible support team is available to assist via phone, live chat, and email. Out of an abundance of caution and in an effort to keep our community and employees safe, we are no longer offering in-person support for drop-offs, pick-ups, orders, or troubleshooting until further notice. If you require in-person assistance, please inquire with a local bike shop.
We appreciate your patience and understanding during this time.
How to reach us
We're available by phone (1-800-783-7257) and live chat
Monday through Friday from 7AM-7:30PM CST, with a short
pause on Fridays from 3PM-4PM CST for department meetings.
Contact us at firstname.lastname@example.org
Where we are
5253 Verona Rd
Need to change an order?
If you have questions or need to make changes to an order placed through our site, please contact us by phone during normal business hours.